UPDATE (1/1/16): The Boston Globe is on Day 5 now of its non-delivery of newspapers to many. The publication has finally come out of hiding and commented on the issues, to its own reporter, here.
The Boston Globe seems to be subconsciously moving to an online-only publication model as it struggles to distribute papers this week following a switch to a new delivery vendor.
While some on social media are cheekily suggesting the Globe put its Spotlight investigative team on this story, the Globe wasn’t saying much beyond posting an apology on its website and publishing a list of communities where delays can be expected. Wellesley is among them.
As journalists, we feel somewhat obligated to subscribe to local newspapers, perhaps in an act of charity. When we called today to find out what was up, the Globe’s automated system said hold times were approximately… 1 hour.
The Globe is changing to a new home delivery partner affecting service for many subscribers. We appreciate your patience during this time.
— Boston Globe Support (@GlobeSupport) December 30, 2015
Did anyone get Globe West in today’s paper. ? Perhaps I am so confused with delivery that I have the wrong day when GWest usually comes. What a great schedule I have.paper came last Monday and today.At least I got all the coupons I don”t use.
It’s more than a delay: we haven’t receved a paper version of the Globe yet this week, despite attempts to notify them on-line and via phone of this fact and to request a redelivery! The Wall Street Journal, presumably still delivered by the prior delivery vendor, has still arrived each day.We were warned of the possible isuses with the changeover in a letter from the Globe, which included coupons for purchasing the Globe at a local store. Now I understand the reason for the coupons, but didn’t pay attention to them and have since recycled them. Is there any way to find out if we will ever receive a paper copy of the Globe again? I can’t find anything online about this other than your article and the standard Globe customer service pages.
Well, the Globe has finally reported on the delivery issue, not that you’d know if you were waiting for the paper edition: