Swellesley readers contacted us on Friday to see if we knew what was up with Prospero’s Shoe Repair at 294 Washington St., in Wellesley. They say the shop, formerly David’s Shoe Repair, is closed (it’s usually open until 6pm) and there’s no sign on the door to explain things.
We tried the phone number, which is out of service, and have sent email to the owner.
Meanwhile, customers’ shoes are taunting them from inside the window.
Some are asking whether they’re being Zoots-ed.
One reader, who said she has been by the shop several times over the past two months has previously seen signs at Prospero’s citing sickness or storms for being closed. She has called the police and reached out to the Chamber of Commerce to try to get answers, too. One local business told her no one had been in the shop for about a week.
Another reader said he dropped off shoes about a week ago, and when he went to pick them up he found the shop closed and ran into other customers wondering what was going on as well. “I can see my shoes in the window,” he writes.
Have any of you heard what’s going on? ([email protected])
I brought 2 single shoes there a few months ago for simple repairs. I had to repeatedly go back as they were not done when promised. I finally picked them up, paid for the repairs only to discover when I got home only 1 shoe was repaired. I didn’t bother to go back.
I brought a pair of Aquatalia boots there and went to pick them up almost 3 weeks later and they weren’t done. When I went in a couple of weeks later, the owner couldn’t find my boots. After looking for almost 20 minutes, he finally found them. The repair was shoddy at best. Not surprised that the store closed without warning.
I recently left a pair of shoes there for work that was supposed to take less than a week. I had to go back 3 times before I found them open. I won’t use them again
Our apologies to our loyal customers for the abrupt closing of our shop at 294 Washington Street Wellesley during the period of March 20 through March 24th. Arrangements to post an appropriate sign and to facilitate a temporary “pick up only service” never materialized as planned.
In order to compensate our customers for this unintended inconvenience, all shoes and items that were due to be picked up during this period may be picked up free of charge. Any customer who was inconvenienced because of an attempted drop off during this closure is encouraged to return any time during the month of April to claim a 25% discount.
Thank you for your patience and we hope to earn your continued patronage.)
Are you open now???
Are you open today??